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​​​Program Policies

ISACA North Texas Events Policy

Effective 1/1/2016

The ISACA North Texas Chapter offers three types of fee based programs:  Chapter Monthly Meetings, CISA® and CISM® Review Courses, and Seminars. 

The chapter strongly encourages advance registration and payment for all events, as this reduces chapter expenses and the capacity for many of our events
is limited due to the size of the event locations.  Therefore, seats may not be available on the day of the event for walk-up registrants.
 
The following table summarizes the chapter's payment and cancellation policies:
 

 

Policy
Chapter Monthly Meetings
CISA Review Course
CISM Review Courses
Seminars
 
Payments
Advance registration payments accepted
Credit Card (via Cvent) (V/MC/AMEX/Discover) and PayPal
Credit Card (via Cvent) (V/MC/AMEX/Discover), PayPal, Check, and Purchase Order (Invoice payment must be received by the pre-registration deadline)
Credit Card (via Cvent) (V/MC/AMEX/Discover), PayPal, Check, and Purchase Order (Invoice payment must be received by the pre-registration deadline)
Credit Card (via Cvent) (V/MC/AMEX/Discover), PayPal, Check, and Purchase Order (Invoice payment must be received one week prior to the first day of the seminar.
Advance registration cutoff date
6:00 PM three days before the event. (Maybe earlier if event is a joint event with another organization that requires earlier registration counts)
6:00 PM eight days before the first class.
6:00 PM eight days before the first class.
6:00 PM two weeks prior to the first day of the seminar.
Walk-in registration payments accepted
Credit Card (via Cvent If you register electronically onsite) (V/MC/AMEX) and PayPal (via Cvent If you register electronically onsite)
All attendees must pre-register for this event.  Walk-in registration is not permitted.
All attendees must pre-register for this event.  Walk-in registration is not permitted.
All attendees must pre-register for this event.  Walk-in registration is not permitted.
 
Cancellations
Cut-off date for cancellations
6:00 PM three days prior to the event.  
6:00 PM eight days before the first class.
6:00 PM eight days before the first class.
At least one week prior to the first day of the seminar.
Substitutions permitted for cancellations after cutoff date?
Attendee substitution is permitted at any time until the event, subject to any additional charge for non-member fees.
Inquire with Chapter Registration Coordinator at reservations@isaca-northtexas.org
Attendee substitution is permitted at any time until the event.
Inquire with Chapter Registration Coordinator at reservations@isaca-northtexas.org
Attendee substitution is permitted at any time until the event.
Inquire with Chapter Registration Coordinator at reservations@isaca-northtexas.org
Attendee substitution is permitted at any time until the event, subject to any additional charge for non-member fees.
Inquire with Chapter Registration Coordinator at reservations@isaca-northtexas.org







 

Payment Policy

  • All advance, online event registration payments will be made through CVENT.  For advance, online registrations, payment is accepted via Visa, MasterCard, American Express, Discover and PayPal. 

  • Advance registrations will not be accepted after the time noted above unless otherwise noted in online event details.

  • For walk-in registrations, credit card via Cvent or Paypal payment is required. 

 

Cancellation and Refund Policy

The North Texas Chapter of ISACA (ISACA NTX) strives to provide appropriate facilities for meetings, seminars and certification review classes.  Since facility providers and/or speakers require advance notice and financial commitment, ISACA NTX must balance those obligations against our members’ periodic need to cancel a reservation based on job requirements, illness or other circumstances.  

 

Upon receipt of e-mail notification to reservations@isaca-northtexas.org, ISACA NTX will refund prepaid fee according to the following deadlines:

  • Monthly Program Meetings - cancellations must be received by 6:00 PM three days prior to the meeting.
  • Certification Reviews - cancellations must be received at by 6:00 PM eight days before the first class.
  • Seminars - cancellations must be received by at least one week prior to the first day of the seminar. If unusual cancellation terms are required based on speaker and/or venue, details will be included in the online event details.
     

Attendee substitution is permitted at any time until the event by contacting the Registration Coordinator at reservations@isaca-northtexas.org and is subject to any additional charge for non-member fees.

Cancellations and refund for advance registrations are allowed if cancellations are submitted to reservations@isaca-northtexas.org by the deadline noted in the table above.

Advance registrants who do not attend the event or do not cancel by the date noted in the table above are not eligible for a refund. 

Attendee substitutions are permitted at any time until the event, subject to any additional charge for non-member fees. Inquire with Chapter Registration Coordinator at reservations@isaca-northtexas.org.

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